We’d Love to Hear From You
At Cali Clear, we’re committed to providing excellent customer service. Whether you have a question about an order, need assistance with your account, or simply want to get in touch, our support team is here to help.
We strive to respond to all inquiries as quickly as possible during our regular business hours.
Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer flat-rate shipping for just $20 per order, regardless of the size of your purchase. Your shipping cost will be displayed at checkout before you complete your order. Once your order has been processed and shipped, you’ll receive tracking information so you can monitor your delivery every step of the way.
If you have any questions about shipping or delivery, our customer support team is always happy to assist.
We accept a variety of secure payment methods to make checkout quick and convenient. Currently, we accept:
- Cash App
- Apple Pay
- Chime
- Zelle
- Cryptocurrency (selected digital currencies)
If you have any questions about a specific payment method or need assistance during checkout, our customer support team is here to help.
Once your order has been confirmed and shipped, most deliveries arrive within 2–5 business days for domestic orders. International orders typically arrive within 5–10 business days, depending on the destination and local carrier. You will receive a tracking number as soon as your order is dispatched so you can monitor your shipment every step of the way.
Please note that delivery times may vary slightly due to weather conditions, holidays, or carrier delays.
Your privacy and security are our top priorities. Our website uses SSL encryption to protect your personal and payment information during checkout. We do not sell or share your personal information with third parties, except when necessary to process your order and arrange delivery. Every transaction is handled securely, so you can shop with confidence knowing your information is protected.
After you place your order, you’ll receive an order confirmation email. Once your payment has been verified, our team carefully processes and prepares your order for shipment. When your package is dispatched, you’ll receive a tracking number via email so you can follow its progress. We package all orders securely and discreetly to help ensure they arrive safely and on time. If you have any questions during the process, our customer support team is available to assist you.
Yes. Once your order has been processed and shipped, you’ll receive a tracking number via email, allowing you to monitor your package every step of the way. Tracking information is typically sent within 24–48 hours after your order has been dispatched. If you don’t receive your tracking details, please contact our customer support team, and we’ll be happy to assist you.
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